If you cancel your appointment less than 30 hours in advance or don’t show up, the full session fee will be charged. Let’s respect everyone’s time—thank you for your understanding.

If you’re running late, we’ll wait up to 15 minutes if you let us know in advance. Otherwise, it will be considered a no-show.

Please arrive a few minutes early to get ready, but no more than 5 minutes before your session to avoid interrupting the previous one